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TRUST CENTER
Productive Sub-processors
You can find all our compliance policies and how we process your data here.
If you have any questions, write to us at contact@productive.io.
Last Updated: February 19th, 2024
To support the delivery of our Services, Productive (or one of its Affiliates listed below) may engage and use data processors with access to certain Customer Data (each, a “Sub-processor“). This page provides important information about the identity, location, and role of each Sub-processor. Terms used on this page but not defined have the meaning set forth in the Customer Terms of Service or superseding written agreement between Customer and Productive (the “Agreement“).
Third Parties
Productive currently uses third party Sub-processors to provide infrastructure services, and to help us provide customer support, email notifications, and analytics. Prior to engaging any third party Sub-processor, Productive performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Sub-processors
Productive may use the following Sub-processors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
Entity Name
Subprocessing Activities
Entity Country
Amazon Web Services, Inc.
Cloud Service Provider
United States
Other Sub-processors
Productive may use the following Sub-processors to perform other Service functions:
Entity Name
Subprocessing Activities
Entity Country
Amplitude, Inc.
Cloud-based Analytics Services
United States
Hubspot, Inc.
Cloud-based Marketing Services
United States
Intercom, Inc.
Cloud-based Customer Support Services
United States
Mailgun Technologies, Inc.
Cloud-based Email Notification Services
United States
OpenAI Global, LLC
Cloud-based AI Services Provider
United States
Slack technologies, LLC
Cloud-based Support Services
United States
Stripe, Inc.
Payment Processing
United States
Planhat, Inc.
Cloud-based Customer Success Service
United States
Productive Affiliates
Not depending on the geographic location of a Customer or their Authorized Users, and the nature of the Services provided, Productive may also engage one or more of the following Affiliates as Sub-processors to deliver some or all of the Services provided to a Customer:
Entity Name
Entity Country
The Productive Company, Inc.
United States
The Productive Company, d.o.o.
Croatia
Updates
As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Sub-processors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.
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